Digital QA Analyst

DecisionPoint seeks a Digital QA Analyst to support daily quality assurance and verification activities within a large federal and DoD-aligned mission environment. This role ensures the accuracy, functionality, and usability of digital content across websites, tools, forms, and user interfaces. The Digital QA Analyst conducts routine checks of content updates, links, interactive components, and accessibility elements to maintain a reliable and compliant digital experience for end users. 

The analyst is also responsible for monitoring outages, service interruptions, and performance anomalies, following established notification and escalation procedures. This role is pivotal in maintaining digital quality, consistency, and operational readiness across enterprise online platforms. 

This position is fully remote. 

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.** 

The Digital QA Analyst will: 

• Perform daily verification of digital content updates, ensuring accuracy and successful publication. 

• Test links, forms, tools, calculators, and UI components across supported digital platforms. 

• Validate formatting, styling, and layout consistency following brand and accessibility standards. 

• Conduct cross-browser and device testing for responsiveness and functionality. 

• Identify defects, broken links, accessibility issues, and UI inconsistencies; log findings in tracking systems. 

• Follow notification and escalation processes for outages, service interruptions, and degraded functionality. 

• Document test steps, results, and retest outcomes according to QA processes. 

• Collaborate with content teams, front-end developers, UX specialists, and PMO staff to resolve defects. 

• Support regression testing following updates, releases, or content deployments. 

• Perform accessibility verification including alt-text, keyboard navigation, and structural markup checks. 

• Maintain QA checklists, SOPs, and digital quality documentation. 

Clearance Requirement 

Candidate must possess a Tier 2 Moderate Risk Public Trust (from any federal agency) or an active Secret clearance or higher. 

Education (Required) 

Bachelor’s degree in Communications, English, Information Science, Technical Communication, UX Writing, or a related field. 

Experience (Required) 

• Minimum 7 years of experience in digital quality assurance, website testing, or content validation. 

• Experience conducting functional and content-focused QA for websites or digital tools. 

• Experience identifying, logging, and tracking defects. 

• Experience collaborating with UX, content, or technical teams to resolve digital issues. 

Technical Knowledge (Required) 

• Knowledge of website QA processes, link testing, and browser compatibility testing. 

• Familiarity with accessibility (508/WCAG) verification techniques. 

• Experience with QA tracking tools or ticketing systems. 

• Understanding of HTML, CSS, and basic front-end behaviors to support troubleshooting. 

Technical Knowledge (Preferred) 

• Experience working in federal or DoD digital environments. 

• Familiarity with CMS-based content publishing. 

• Knowledge of automated QA tools or link monitoring systems. 

Skills 

• High attention to detail and accuracy in verifying content and UI elements. 

• Strong organizational and documentation skills. 

• Ability to manage recurring QA cycles in a fast-paced environment. 

• Strong communication and collaboration skills with technical and non-technical teams. 

• Ability to follow structured processes and maintain consistency in QA workflows. 

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.